Help Center

How can we help?

Browse common topics below, or reach out directly and we'll get back to you.

Getting Started

Installing Apeirogon Studio, setting up your workspace, and importing existing files.

Billing & Plans

Managing your subscription, updating payment details, and understanding your plan.

Privacy & Security

How your data stays on your device, and how Apeirogon is built to never see it.

Troubleshooting

Common issues with Sheets, Docs, and Slides, and how to resolve them quickly.

FAQ

Frequently asked questions.

How do I install Apeirogon Studio?

Head to the Download page, choose your platform (macOS, Windows, or Linux), and run the installer. No account or internet connection is required to get started.

Do I need an internet connection to use Sheets, Docs, or Slides?

No. Apeirogon Studio is local-first, so all three apps work fully offline. An internet connection is only used for licensing checks and optional sync.

How do I cancel or change my subscription?

Go to Dashboard → Billing to update, downgrade, or cancel your plan at any time. Changes take effect at the start of your next billing cycle.

Is my data ever sent to your servers?

No. Apeirogon Studio was built specifically so your files, queries, and results never leave your device. See our Privacy Policy for details.

Still need help?

Our support team is happy to help with anything not covered here.

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